Whistleblowing Policy

Sime Darby Plantation expects the highest standards of integrity from all its employees and vendors. The Group takes a serious view of any wrongdoing on the part of any of its Employees, Management, Directors and Vendors, in particular with respect to their obligations to the Group’s interests.

The Whistleblowing channels are established to help all stakeholders raise concerns, without fear of retaliation, on any wrongdoing that they may observe in the Sime Darby Plantation Group.

The Group takes all complaints of possible wrongdoings seriously and shall investigate the complaints, regardless of the length of services, position/title, relationship or connection of the parties alleged to the Group.

Parties can report a Whistleblowing complaint if they are aware of any Wrongdoings, including, but not limited to the following:
  • Fraud, including but not limited to the following:
    • Act of corruption such as conflicts of interest, bribery, kickbacks;
    • Misappropriation of assets,
    • Financial statement fraud;
  • Sexual harassment;
  • Criminal breach of trust;
  • Acts or omissions which are deemed to be against the interest of the Company, laws, regulations or public policies;
  • Misuse of confidential information;
  • Giving false or misleading information (including suppression of any material fact or information);
  • Breaches of any Group policies and/or COBC; or
  • Deliberate concealment of any of the above matters or other acts of wrongdoing.
Acting in Good Faith
The Group expects all parties to act in good faith and have reasonable grounds when reporting a Whistleblowing complaint. If allegations are proven to be malicious, reckless, or with the foreknowledge that the allegations are false, parties responsible may be subject to appropriate action, up to and including legal action, where applicable. The Whistleblower protection will be revoked under the above circumstances.

Protection from Retaliation
Any party that retaliates against someone who has reported a wrongdoing in good faith may be subject to appropriate action, up to and including legal action, where applicable.

Whistleblowing Process
Upon receipt of a whistleblowing (WB) complaint, the independent WB Unit will channel the WB case for investigation to an independent party to ensure that there is no conflict of interest.

At the completion of the investigation, the investigation team will report to the WB Unit on the results of the investigation, including a conclusion on the validity of the allegations (proven/ not proven) and the proposed recommendation(s) to address the wrongdoing and/or process limitations. In ensuring that all WB cases reported are appropriately investigated and addressed, a management level WB Committee reviews the outcome of all investigations prior to tabling of all cases to the independent Governance & Audit Committee for their final deliberation before case closure.

Throughout the above process, the identity of the whistleblower is kept confidential at all times and will not be disclosed to any of the above parties. The separation of roles among the WB administrator, investigation team and oversight body provides the required check and balance on the independence of the WB reporting mechanism.

If the whistleblower is not satisfied with the way in which his/her concern has been handled, he/she can raise it with the SID. All appeals to the SID must be in writing (seniordirector@simedarbyplantation.com) and supported by valid and cogent justification. Decision of the SID shall be final and binding.

Whistleblowing Channels
The whistleblowing channels are as follows:

Toll Free Numbers (Malaysian Office Hours; GMT +8 Hours)
  • Malaysia: 1 800 22 3388
  • Indonesia: 007 8036 01 5252
  • Thailand: 1 800 011 933
  • Netherlands: 0800 0220 028
  • South Africa: 0800 993 820
  • United Kingdom: 0808 2344 999
+6019 2797 553

Whistleblowing Unit
Sime Darby Plantation Berhad
P.O. Box 8068
Kelana Jaya
46781 Selangor
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